Privacy Policy

1. Introduction

Welcome to DriftlyX ("Company", "we", "our", or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and through our educational services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide, including:

• Name and contact information (email, phone number)
• Account credentials and passwords
• Educational background and career interests
• Payment information for course enrollment
• Course completion data and grades
• Communications you send us (inquiries, feedback)

Information Collected Automatically

When you visit our website, we automatically collect:

• Device information (type, operating system, browser)
• Usage data (pages visited, time spent, interactions)
• IP address and location information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for purposes including:

• Providing and improving our educational services
• Processing course enrollments and payments
• Personalizing your learning experience
• Communicating with you about courses, updates, and news
• Responding to inquiries and providing customer support
• Analyzing usage patterns to improve our platform
• Complying with legal obligations
• Preventing fraud and ensuring platform security

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data (SSL/TLS protocols)
• Secure password storage using industry-standard hashing
• Regular security audits and assessments
• Limited access to personal information by authorized personnel only
• Firewall and intrusion detection systems

However, no method of internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and login information
• Analyze website traffic and usage patterns
• Improve user experience and platform functionality
• Track performance of marketing campaigns

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website. See our Cookie Policy for more details.

6. Third-Party Services

We may use third-party service providers to assist with our operations, including:

• Payment processing services
• Cloud hosting and storage providers
• Email and communication platforms
• Analytics services
• Customer support tools

These service providers are contractually obligated to use your information only as necessary to provide services to us and are bound by confidentiality agreements.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• During your enrollment and for the duration of course access
• For five (5) years after course completion for certificate and record purposes
• Longer if required by applicable law

You can request deletion of your data at any time, subject to legal and contractual obligations.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal information
• Right to correct inaccurate data
• Right to delete your information (right to be forgotten)
• Right to restrict processing of your data
• Right to data portability
• Right to withdraw consent at any time
• Right to lodge complaints with data protection authorities

To exercise any of these rights, please contact us at privacy@driftlyx.com with details of your request.

9. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence, including Thailand and other countries. These countries may have data protection laws that differ from your home country.

By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

10. Children's Privacy

DriftlyX services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. Parents or guardians who believe their child has provided information should contact us immediately.

11. Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last updated" date and, in some cases, by sending you a notification email. Your continued use of our services after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

13. Compliance with Laws

This Privacy Policy complies with:

• Personal Data Protection Act (PDPA) - Thailand
• General Data Protection Regulation (GDPR) - EU
• California Consumer Privacy Act (CCPA) - USA
• Other applicable international data protection laws